Terms of service
Welcome to Mufasa Royal (“we,” “our,” “us”). By accessing or using our website www.mufasaroyal.com, you agree to be bound by these Terms of Service. Please read them carefully before using our services.
1. General
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By placing an order on our Website, you confirm that you are at least 18 years old or have parental/guardian consent.
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We reserve the right to refuse service to anyone for any reason at any time.
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All products are sold subject to availability.
2. Products & Pricing
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We make every effort to display accurate product descriptions, images, and prices. However, minor variations may occur.
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Prices are subject to change without prior notice.
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Discounts, offers, or promotions are time-bound and subject to our sole discretion.
3. Orders & Payments
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All orders are processed only after successful payment.
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Payment must be made via the secure payment gateways provided on our Website.
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We are not responsible for any issues caused by third-party payment processors.
4. Shipping & Delivery
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Orders are shipped to the address provided by the customer during checkout.
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Delivery timelines are estimates and may vary due to external factors (courier delays, strikes, natural calamities, etc.).
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We are not liable for delays once the order is handed over to the courier partner.
5. Return, Refund & Exchange
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We do not offer returns or refunds.
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Exchanges are available only for size issues within 7 days, subject to conditions mentioned in our Return & Refund Policy.
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Customers must follow the exchange procedure (including unboxing video proof) to qualify for an exchange.
6. User Responsibilities
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You agree not to misuse our Website, including attempting to hack, damage, or disrupt its functionality.
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You agree to provide accurate, complete, and current information while placing an order.
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Misuse, fraud, or providing false information may result in cancellation of your order and legal action.
7. Intellectual Property
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All content on this Website (logos, text, images, graphics, product designs, etc.) is the property of Mufasa Royal and protected by copyright and trademark laws.
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You may not copy, reproduce, distribute, or use our content without written permission.
8. Limitation of Liability
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We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or Website.
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Our liability, in any case, shall not exceed the value of the product purchased.
9. Changes to Terms
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We may update or modify these Terms of Service at any time without prior notice.
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Continued use of our Website after changes implies acceptance of the revised Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Akola, Maharashtra courts.
11. Contact Us
For any questions regarding these Terms, please contact us:
Mufasa Royal
Owners: Gaurav Sharma & Madhavi Sharma
📞 Phone: +91-7558647994
📧 Email: support@mufasaroyal.com
🌐 Website: www.mufasaroyal.com